Microsoft Store - Las Vegas, NV

Devon Nites (smilecruiser)

Der Laden war neu eröffnet und das Personal musste sich wohl noch etwas "einarbeiten". Der Beratungsservice war jedoch super : ob ein bestimmter Windows Phone auch mit europäischem LTE funktioniert, konnte der Mitarbeiter nicht sagen (Cortana auch nicht 😉 ), er wußte sich zu helfen und schaute auf einer bestimmten Internetseite nach - Engagement pur. Er nahm sich Zeit und machte einen kompetenten Eindruck. Was jedoch vollkommen "daneben" ging, war der Zahlvorgang. Knapp 15 Minuten dauerte es, bis das Smartphone aus dem Lager geholt war, weitere 10 Minuten brauchten wir, bis ein Kartenlesegerät zum Bezahlen verfügbar bar und zudem funktionierte.

Kyle George

For years, Apple has been the paragon of design and customer service. Today I can attest that Microsoft stores and products can go toe to toe with Apple.

I recently purchased the latest Surface Pro as a complete replacement to my laptop. I was generally unsure whether a tablet-like device could replace a business-focused machine, but after much research, I took the leap.

Fast forward a few months to today, when some software tinkering caused me machine to "bluescreen." Unfortunately, whatever I did was so total that I was unable to recover the machine, no matter what I did. That's where the Microsoft store came in.

I took a leap of faith and went to the store without securing an appointment. Within a few minutes of arrival, I was checked in an meeting with a tech person. Unfortunately, the news was not good, and it appeared that my Surface Pro had to be checked in to the computer hospital to recover.

The timing could not be worse. Although all my data was backed up online, I was about to travel, and could not be without my computer. In a surprising move, the Microsoft employee offered to swap out my injured Surface Pro for a new one, still in the box, so I would have one for my trip. For free! And with that, I am sold on Microsoft stores.

I'm not particularly loyal to any brand, but I am loyal to companies which go above and beyond for their customers. And this store did, which is why I have no reservations in giving them five stars - doe both their products, and their service.

Bradley Vinish

Microsoft at Fashion Show in Las Vegas has a great selection of high performance desktops, laptops, gaming cpu's and of course Xbox's to choose from. Their staff are very knowledgeable and don't work on commission, so they are their for your customer needs.

I purchased my last desktop and Surface Pro from them. Not only are they very helpful on making sure you get the type you need, but help you set it up before you go.

The best part is, they Do Not download a bunch of SPAM advertising like all other computer selling stores. So your computer operates at its best without trying to sell you more unneeded software.

Even when I have a quick question I just stop by their store and they happily help me out.

You can schedule specific training for your work teams, in store, to help learn your new hardware and/or software for your business environment. They even allow your team to get training before store opening so you don't miss a fully productive work day.

If you travel the globe like I do, and you want a computer product that will work wherever and whenever you need it, shop at this Fashion Show Microsoft Store.

Kyle Gold

Very neat and clean store. I had a little trouble at first determining who I was supposed to approach. Once I was treated by staff my experience went well; They were able to pull up my appointment and sit me down with someone within minutes. Staff is very helpful for support as well as sales. The representatives are pationate about the device and I can tell they are being genuine about owning these products themselves. Cris gave me lots of options and possible outcomes for my situation and Connie showed me a lot more of what I could have accompany my Surface to increase my output.

Tameika Williams

My son and I went for this free Microsoft app class and our rep Albert was very knowledgeable and fun to work with.

Tyler Williams

Helped me with returning a gift from someone that lives out of state that purchased with a credit card. They were able to give cash back. I was there for less than 10 and was asked by 6 different employees if I needed any help. The staff was fantastic. And the best part they weren't at all pretentious like some other tech stores that think they are the best.

Ms.Simone

I absolutely loved my experience here. This store's staff was amazing. Patient and willing to answer all of my questions. I walked in a bit nervous and timid and walked out empowered and ready to make my purchase. As long as this Microsoft Store is in Fashion Show Mall I will always reference people to go there.

Wesley Harper

So I own a Surface and I couldn't be happier. From time to time, something will happen with an accessory or an external device and I make an online appointment to go to the Fashion Show Microsoft Store and they straighten it out. Brandon is the Man who I seek when I go. He is simply extraordinary. Today's issue was much more serious. My screen was bulging. I saw Brandon and he replaced my Surface with a new one on the spot. Doesn't get any better!